An update on COVID-19

To help our customers and colleagues stay safe during this time, we’re operating an essential works only service inside our customer’s homes until further notice. 

We’ll still carry out essential and emergency work inside people’s homes and most of our compliance work will continue. There are some other services that we’ll be able to continue, including working outdoors and working in some communal areas where social distancing can be maintained. Our lettings service will also continue, however for now we have suspended all mutual exchanges. 

We’ll continue to keep you up to date as we review government advice and our own services, but if you have any concerns please get in touch by calling 0333 400 8222.