Repairs to your C&C home

Over the last few months, we’ve seen a rise in people getting in touch with us about a repair or an issue in their home. This has led to a backlog of repairs as our teams work hard to continue to provide a good and reliable service to you.

Your repair service isn’t quite back to normal, but we’re working hard to get there.

We know how disappointing it can be when a repair or visit gets cancelled or rearranged at short notice. We’re working hard to reduce the waiting times you experience, but we expect to continue seeing delays to our service throughout the winter months.

If you need to log a repair, please let us know and our team will work with you to book an appointment at the most convenient time. You can call us on 0207 922 5300.

Mould and condensation

You may have read reports in the national media recently around the issue of mould and condensation in social housing. As a result we’ve seen a rise in customers getting in touch with concerns. We’d like to reassure you that we look into every individual report that is logged with us. 

In the meantime, you can find out more about taking care of your home during winter, including advice around mould and condensation here.