Your service charge statement

We want to make managing your home simple and easy. Next month we’ll be sending you your service charge statement to keep you informed about any changes to your account.

Your service charge statement runs through all you need to know about what services we provided you over the last 12 months, and how much this cost.

We’ve also answered your questions about Service Charges here.

When you receive your letter, please check that the services you’re receiving are all included. If you spot something that doesn’t seem right, like a service you don’t receive, please let us know now.

Our team will make any corrections needed so that you pay the correct amount.

Speak to us on 0333 400 8222 or email servicecharges@aster.co.uk.