Look after your heating this winter
During cold weather snaps, your external pipes connected to your boiler may freeze. Here’s what to do if this happens.
Support to get into work or improve your skills
Our Into Work service provides a range of opportunities to find a job or carry out digital training to improve your skills.
Our complaints service has improved
Even though we do our best to deliver safe, reliable and modern services to our 90,000 customers, sometimes things don’t go quite to plan. If this happens, we’d like to know so we can put matters right and learn from any mistakes.
We’re here to help - make the most of your money in 2021
Our financial wellbeing team has shared some New Year’s resolutions which might help you to make the most of your money in 2021.
Keep connected this winter with Connected Living
Our connected Living service helps people stay living independently at home and is now available to buy from our website.
COVID-19 – Our services continue within your homes and community
With your safety, and the safety of our people at the heart of all decisions we make, we’re continuing to review government guidance about COVID-19 closely. As we move into a tiered system of COVID-19 restrictions, we’re not making any changes to the services we provide.
Our holiday opening times – all the details you’ll need to reach us
Our Contact Centre opening hours will change over the Christmas holiday and all the details are here.
