Aster Group

Customer news

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Read our latest Customer Annual Report

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MyAster – get in touch day or night

MyAster is an easy to use online portal that makes logging a repair and updating personal information quick and simple.

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Celebrate inclusion

At the end of September, we’ll be celebrating National Inclusion Week and talking about what diversity and inclusion means to us and our customers.

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Working with communities to build affordable homes

We’ve recently signed contracts with a local Community Land Trust (CLT) that will see six new affordable homes built in Dorset. CLTs are a form of community-led housing, set up and run by people within local areas to develop and look after affordable homes.

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Marking Service with Respect

We’ve recently joined the Service with Respect campaign to make sure that all customer service workers, whether our people or our customers in front line roles, are treated with respect while doing their job.

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Supporting our customers through the pandemic

Ensuring our customers understand and support our approach to recovery is key to bringing our services back online in a planned and measured way following the gradual easing of lockdown measures over recent weeks.

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Could you join our team as an apprentice?

We are offering a new and exciting opportunity for four people to join our team and become business apprentices.

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The Aster Foundation offers help to manage your money

Our work under the Aster Foundation is all about helping to make a positive impact on your life.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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