Aster Group

Customer news

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Read our latest Customer Annual Report

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Look after your money this winter – We’ve got advice on loan sharks and how to get the most from your cash

We all know winter is an expensive time of year but borrowing money can sometimes cause more problems than it solves. So before you take out a loan why not speak to us?

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Stay safe this winter – From fire safety to security, follow our tips to keep your home safe this winter

As we enter the festive period, you might be starting to put up decorations, so we’ve shared some top tips to keep your home safe and secure during this time.

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Keeping the environment safe

If you’re carrying out repairs on cars outside your home, please make sure you carry out car maintenance in an environmentally friendly way.

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New parking bays for happy customers

We recently created some new parking spaces outside our homes in Devizes, Wiltshire where parking had become a problem for our customers.

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Our Connected Living service

Our Connected Living service is available to everyone to help them live confidently and independently at home. Read how we've recently supported one of our customers.

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Answering your anti-social behaviour questions

We recently asked you to get in touch with your questions about how we tackle anti-social behaviour (ASB).

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Support for our independent living customers

Our independent living officers are on hand to support customers living in our independent living schemes. One customer recently got in touch to share their story about the help he received.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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