Aster Group

Customer news

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Read our latest Customer Annual Report

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Guarding against excessive condensation this winter

As well as heating your home, simple steps can be taken to guard against excessive condensation, which could lead to mould over the cold winter months.

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Fire safety in Persimmon homes

You may be aware that earlier this year, some properties built by Persimmon Homes were found to have fire stopping barriers missing.

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Help to Save

Are you currently trying to make savings? If you’re trying to save money you might be interested in the Government’s Help to Save scheme.

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Making it easier with Connected Living

Connected Living forms part of our Independent Living Service for those most vulnerable in our communities; giving them and their loved one’s peace of mind to help them stay safe, happy and living independently.

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New Chairman announced

We’re delighted to announce we've appointed former housing ombudsman Dr Mike Biles as our new non-executive chairman.

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Appledore residents celebrate official opening

Our community-led housing development in Appledore, Devon was recently handed over to its new residents.

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A place to call home

It’s important that our customers have a nice place to call home. Over the next few months some of our sheltered care schemes will be given a makeover.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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