Aster Group

Customer news

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Read our latest Customer Annual Report

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Working in partnership to keep our communities safe

Our dedicated anti-social behaviour team works closely with the police and local residents to resolve any issues of concern to ensure our communities remain safe.

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Registering your appliances

If a manufacturer identifies a problem with an appliance you have bought they may need to contact you so that they can either recall or repair it.

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Watch out for rogue traders

It can be difficult to tell a rogue trader or distraction burglar from a genuine trader.
So it’s worth taking extra time to check that they are who they say they are.

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Colleagues shortlisted for regional award

Two of our colleagues have been shortlisted for this year’s South West Contact Centre Awards.

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Keeping our communities safe

We work hard to ensure that our communities are safe and pleasant places to live and we take reports of suspected drug use and anti-social behaviour very seriously.

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Extra £500k for Hampshire customers

Our Hampshire benefits team has secured an impressive £516,000 in additional household income for our customers over the last 12 months.

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Sign up to My Account

If you want to change your personal details, report a non-emergency repair, pay your rent or let us know about an anti-social behaviour issue you can do so by logging on to My Account.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

Request a repair
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