Advice hub

One location for all the help you need

Useful advice and guidance on managing your household finances and looking after your home.

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Repairs and maintenance Getting online Money and benefits Moving home Health & safety

Repairs and maintenance

How to maintain your boiler My boiler isn’t working, what do I do now? Central heating top tips How to reduce condensation and mould in your home How to save money on your energy bill Hot water safety and scald prevention Your repairs handbook Heating systems Hot water repairs service

Getting online

Digital learning hubs Barclays digital driving license Create a customer account

Money and benefits

More about the benefits cap Bedroom tax

Moving home

Exchanging your home

Health & safety

Dealing with unwanted pests Health & safety in the home