Aster Group

Customer news

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Read our latest Customer Annual Report

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Get the most from MyAster

The MyAster online portal provides an easy way for you to reach us to pay your rent or update your details and you can now download the MyAster app to see your details at the touch of a button.

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Your service charge payments

A service charge is a payment made to cover the cost of providing and maintaining services such as communal repairs, maintenance, improvements, insurance and management costs in and around your home.

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Money tips for teens

A recent survey found that three-quarters of students feel they don’t get enough financial education in school, and so we’ve been working with an entrepreneur who has set out to change this.

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Your chance to volunteer

If you’ve been thinking about volunteering in your community recently, here’s an opportunity that you might be interested in.

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Connected Living celebrates a new partnership

Our Connected Living service supports people to live independently at home, safe in the knowledge that help is never far away thanks to devices such as emergency call pendants, fall detectors and GPS devices.

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Mobility scooter safety

Mobility scooters can be expensive pieces of equipment, so if you own one or are thinking of getting one, please let us know so we can help you maintain it safely and securely.

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Get into data

There’s still time to join one of our mentorship and training programmes if you’re keen to get back into work after a period of long term sickness, maternity leave, unemployment, or if you’d like to retrain for a new career.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

Request a repair
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