Aster Group

Customer news

tmp-box

Read our latest Customer Annual Report

find out more
tmp-box

Investing in customers’ homes

As part of our work to continue to invest in our homes, over the last 12 months we’ve continued to refurbish the communal areas of some of our Independent Living Schemes.

find out more
tmp-box

Water Hygiene – checks during the holiday season

If you're going to be away from your home for longer than a week over the summer period, there are some simple checks you can make to ensure your water supply remains safe.

find out more
tmp-box

Tackling Anti-Social Behaviour

We've been marking this year’s ASB Awareness Week, the theme for which is “Making Communities Safer.” you experience Anti-Social Behaviour (ASB) we know it can have a huge impact on your life, which is why we have a dedicated team to help tackle ASB in your community.

find out more
tmp-box

Your service charge statement

We want to make managing your home simple and easy. Next month we’ll be sending you your service charge statement to keep you informed about any changes to your account.

find out more
tmp-box

Tackling Anti-Social Behaviour this ASB Awareness Week

Aster has been marking this year’s ASB Awareness Week, the theme for which is “Making Communities Safer.” If you experience Anti-Social Behaviour (ASB) we know it can have a huge impact on your life, which is why we have a dedicated team to help tackle ASB in your community.

find out more
tmp-box

Low-cost ways to keep your house cool

Follow some of these tips to stay cool in the heat.

find out more
tmp-box

Beware of scammers

Like many businesses, unfortunately we are not immune to scammers imitating us in order to make fraudulent calls and texts. Callers often use tricks to persuade you that they are calling on behalf of a genuine company and may use techniques to try to get you to tell them your personal information.

find out more

Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

Request a repair
tmp-box-2

Search